Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you purchase from The Brand Shop, sign up for our newsletter, or book a 1:1 service. This includes:

  • Personal Data: Name, email address, and billing address.

  • Payment Data: Payment processing is handled by third-party providers (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.

  • Usage Data: We may collect information on how you access and use our website via cookies to improve your experience.

2. How We Use Your Information

We use the data we collect to:

  • Deliver the digital products you have purchased.

  • Provide 1:1 branding services and communicate regarding your project.

  • Send you marketing communications when you opt in.

  • Comply with legal and tax obligations.

3. Data Sharing & Third Parties

We do not sell your data. We only share information with trusted third-party service providers necessary to run our business, such as:

  • Canva: For template delivery.

  • Email Marketing Platforms: To send your downloads and newsletters.

  • Payment Processors: To securely handle transactions.

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy, such as maintaining your account or fulfilling legal tax requirements for sales records.

5. Your Rights

Depending on your location, you have the right to access, correct, or delete the personal information we hold about you. If you wish to unsubscribe from our marketing emails, you can do so at any time by clicking the "unsubscribe" link at the bottom of our emails.

6. Security

We take the security of your data seriously and use industry-standard encryption and secure platforms to protect your information. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at designs@edenlisadesigns.com